Privacy Policy.

Information We Collect

The information we collect depends on how you interact with our website. It may include:

• Contact information: your name, email address, telephone number, company name and address when you submit an enquiry.
• Enquiry details: information you choose to include in a message, trade enquiry or other communication.
• Technical information: information such as your IP address, browser type, device information and website usage data, where collected by our systems or enabled tools.

Please do not submit sensitive personal information unless it is genuinely necessary for your enquiry.

How We Use Your Information

Information may be used to:

• Respond to consumer, trade and general enquiries.
• Communicate with retailers, wholesalers, suppliers and business contacts.
• Operate, maintain and improve the website.
• Protect the website against misuse, fraud and security threats.
• Meet applicable legal or regulatory obligations.

We will only process personal information where we have an appropriate legal basis, such as your consent, taking steps at your request, our legitimate interests or compliance with a legal obligation, as applicable.

Cookies & Analytics

This website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage or improve performance.

Where required by law, non-essential cookies or similar technologies will only be used after you have given the necessary consent. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.

The cookies and analytics tools actually used may vary depending on the website configuration.

Sharing Information

We do not intend to sell your personal information. Where necessary, information may be shared with trusted service providers who help operate the website, host systems, manage communications, provide security or support business operations.

Information may also be disclosed where required by law, to protect legal rights, or in connection with a legitimate business reorganisation. Service providers should only process information as permitted by applicable agreements and law.

Data Security

Appropriate technical and organisational measures should be used to help protect personal information from unauthorised access, loss, alteration or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure. Please take care when sending personal information online.

How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, resolving disputes and meeting applicable legal requirements.

Retention periods depend on the type of information and the reason it is held. Information that is no longer required should be securely deleted or anonymised where appropriate.

Your Privacy Rights

Depending on your circumstances and the laws that apply, you may have the right to:

• Request access to personal information held about you.
• Ask for inaccurate information to be corrected.
• Request deletion or restriction of certain processing.
• Object to processing or request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Complain to the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions. Contact us using the details below to make a request.

External Links

Our website may link to third-party websites, including information and industry resources. Those websites operate under their own privacy policies and practices.

We encourage you to review the privacy information of any external website you visit. We are not responsible for the privacy practices of third-party sites.

Changes to This Policy

This policy may be updated from time to time to reflect changes in our website, business practices or legal requirements. The current version will be published on this page, with its effective or updated date shown when confirmed.